Travel Facts and hacks information, safety, terms and conditions

Important travel Information

Please check Covid Restrictions / Border Closures / Passport & Visa Requirements before booking your next trip COVID FAQS available here

Australian Travel Restrictions Please check your local Government websites regarding insterstate travel restrictions, Covid is constantly affecting travel and border operations.Search the following website for the most up to date advice https://www.health.gov.au/health-alerts/covid-19 for all travel restrictions and exemptions.
INTERNATIONAL TRAVEL
Passports & VisasPlease ensure that you have a current passport valid for at least six months from your date of return to Australia. Non-Australian passport holders will require a valid re-entry Visa. Other Visas may be required for the countries you plan to visit including New Zealand.It is your responsibility to ensure you obtain the correct Visas and that your Passport is valid for your trip.
Please check any Covid Restrictions/ Border Closures/Passport & Visa Requirements before booking your trip https://www.smartraveller.gov.au/
TRAVEL INSURANCE
It is highly recommended that all clients take out comprehensive travel insurance at the time of booking to cover any eventualities.
travel hacks
1. Research the baggage policies 2. Glasses instead of contacts3. Take a portable phone charger 4. Keep your laptop in carry-on5. Take a couple of Ziploc bags along6. Email yourself a copy of your ID7. Morning flights have less turbulence8. Carry wet wipes and hand sanitis 9. Travel documents and a Pen10. Bring your own noise cancelling head phones11. Pack an outfit in your carry-on12. Allow plenty of time and be patient 13. Invest in a lightweight wheely suitcase 14. Travel Insurance, even Domestic trips 15. Stay hydrated, plenty of water
CONFIRM YOUR DETAILS
Departure Times and Flight Numbers. All reservation details. Most airlines state that there is no need to re-confirm your departure times and flight numbers. My Travel Club will not take responsibility for any flight time or flight number alteration made by airlines. We strongly advise that all onward and return flights should be re-confirmed by phone with the relevant airline at least 72 hours prior to flight departure. Note contact numbers for emergencies.
FREQUENT FLYERS
If you are a member of an airline’s frequent flyer scheme, please ensure that you inform your airline of your FF number prior to your departure. We also recommend that you also retain all copies of airline tickets and boarding passes as proof of travel. These may be required by the airline should you not automatically receive points. Please be aware some fares do not accrue points, please check with your consultant at the time of booking.
DOCUMENTATION
Check all your documentation and reservations before you travel. Make sure you have everything correct and are aware of the inclusions & exclusions. * Is breakfast included in your hotel? * Do you have airport transfers included or any touring options, what do you get? * Does your cruise include gratuities and even alcoholic beverages? * Do you have correct currency? * Are all Passports and Visas valid?

validity of prices

Prices on the website are subject to availability and conditions. Although every care has been taken, the prices are not guaranteed and are subject to change without notice. Any featured prices for a cruise or for accommodation or any other package will normally be based on a minimum of two adults sharing, unless otherwise indicated. All our advertised "Latest Offers" are subject to availability and enough numbers for the tour to operate, and all deals have booking expiry dates.
Featured prices may be subject to port and airport taxes, plus government charges. Please ensure you are aware if such charges are included in your particular holiday. Please also check if gratuities are included in your particular cruise/tour price.

TERMS & CONDITIONS

AMENDMENTS & CANCELLATION FEES plus FULL TERMS & CONDITIONS for all My Travel Club and APIWA Holiday Home booking can be found here
TERMS & CONDITIONS
APIWA - My Travel Club TERMS & CONDITIONS - please click above to ready full T&C's Amendments And Cancellation Fees - We reserve the right to charge a minimum amendment fee of AUD $50 per person for each change to a confirmed booking. This is in addition to any fees charged by the supplier. When a booking is cancelled, we reserve the right to charge a minimum of AUD $250 per person administration fees. The cancellation fee can be as high as the entire purchase price (100%) of the booking. The cancellation fee charged by APIWA can increase in relation to the manpower and time spent on actually processing the cancellation. The calculation of the particular cancellation fee charged may be provided upon request. The cancellation fees charged by APIWA are in addition to any fees charged by cruise lines, airlines, tour operators, hotels, wholesalers or any other supplier. The fees charged by these suppliers can be up to 100% of the cost of the particular product purchased. The cancellation fees charged by these suppliers can be found on their respective websites and/or in their brochures. Some products available on our website are instant purchase/non-refundable, requiring full non-refundable payment at the time of booking. In view of these cancellation fees it is highly recommended that all clients take out comprehensive travel insurance at the time of booking to cover any eventualities. APIWA will not take any responsibility for anyone who does not take out comprehensive insurance. On occasions cruise lines and wholesalers will give notice that they intend to withdraw a particular special deal and it is quite normal that this notice is only a matter of days and could be months prior to your departure. When this happens we will endeavour to inform all clients immediately. If you are not able to continue your booking within a new declared date, we will endeavour to get a refund for you but make no guarantees in this regard. If the price increases, you will be re-invoiced to compensate for the new price. We cannot take responsibility for any price increase that may be notified, at any time, by the travel provider. Payments – Full payment is required to secure all bookings unless a specific deal is available where prepayment of a deposit is required for future bookings to guarantee your reservation (such as cruises) ALL deposits are non refundable. APIWA is not a tour operator, coach operator, cruise operator or transport operator – meaning we do not deliver the service. We act as a booking agent only, working with hundreds of suppliers across our destinations to assemble multiple moving parts and deliver the itineraries we provide. When a payment is received on a booking, our specialist consultants work with our suppliers to confirm all arrangements on behalf of our customers and secure the member price. The non-refundable payment exists to ensure suppliers are paid for bookings made, we cannot refund as the discount provided is given as a 'member discount'.
NOT A Member - SIGN UP today
What do members get?For only $110 you can get: * Discounted rates on API Holiday Homes* Special Offers, Discounts and Benefits* Save up to $1500 per year * Discounted Gift Cards * Access to My Travel Club*Terms & Conditions apply Visit www.myrewardclub.com.au to SIGN UP

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